Munchel's Fine Jewelry is a family-owned jeweler located at 3227 Florida Ave S, Lakeland, FL 33803, serving Central Florida for over 30 years. The store specializes in creating stunning engagement rings, offering a personalized approach to design and selection. Customers can find a combination of new, antique, and pre-owned pieces, alongside a range of repair services and appraisals. The knowledgeable staff, including owners Bill and Matt Munchel, are praised for their dedication to customer service and craftsmanship.
With a total of 162 reviews reviewed, the overall sentiment from online customer reviews shows a positive atmosphere towards the store, rated at 75% positive, 15% neutral, and 10% negative. Many patrons commend the shop's warm and inviting environment, highlighting staff’s helpfulness and expertise, although some have voiced concerns over delays in service and issues with specific repairs.
Best Review: A customer named James praised Munchel's for their custom jewelry and exceptional service, noting they had multiple successful transactions and repairs over the years. He emphasized the staff's willingness to work around any budget.
Worst Review: Mary expressed dissatisfaction regarding an antique watch repair, stating that her rubies were replaced with different stones and that the overall restoration was not handled properly.
| Opening Hours |
|---------------------|
| Tuesday: 10 AM - 5 PM |
| Wednesday: 10 AM - 5 PM |
| Thursday: 10 AM - 5 PM |
| Friday: 10 AM - 5 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |
| Monday: Closed |
Staff members mentioned include Bill and Matt Munchel.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 162
Store Phone Number: 8636196269