Andrew Minton Jewelers, located at 192 Zan Rd, Charlottesville, VA, operates in Albemarle County and has been serving the community since 1978. The store specializes in custom engagement ring creation, focusing on providing a personal touch throughout the process. Customers appreciate the knowledgeable and friendly staff, including owner Andrew Minton, who is known for his exceptional service and expertise in the jewelry industry. The shop offers a variety of services, including custom design and jewelry repair, ensuring that clients' unique needs are met with care.

The shop has received a total of 98 reviews, with sentiments varying between delight and dissatisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Positive reviews highlight the excellent customer service, professional assistance during the engagement ring selection, and high-quality craftsmanship. Several customers mention that the personalized experience truly enhances their shopping journey, making it memorable and enjoyable.

Negative reviews focus on communication issues and higher-than-expected pricing for certain services, leading to feelings of being undervalued. Some customers expressed disappointment regarding the timeliness of repairs and the quality of customer communication during their experiences.

Best Review:
A customer shared that Andrew Minton Jewelers provided a seamless and enjoyable process for designing an engagement ring, emphasizing the friendly service and the attention to detail shown by the staff.

Worst Review:
One customer expressed frustration over a long wait time for a ring setting duplication, which resulted in poor communication and an incorrect initial estimate for repair charges, leading to dissatisfaction with their overall experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Operating Hours | |
|----------------------|----------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | 10:00 AM - 6:00 PM |

Staff members mentioned include Andrew Minton.