Zales Jewelers, located at 1596 Rio Rd E, Charlottesville, VA 22901, is known for its exceptional engagement ring creation services and a broad range of high-quality jewelry. The store's phone number is (434) 973-7911. It operates in Albemarle County, providing customers with a captivating selection of engagement rings that cater to various styles and budgets.

The staff at Zales Jewelers, including friendly associates like Jason and Joshua, consistently receive praise for their customer service, making the shopping experience enjoyable and pressure-free. They are noted for being approachable and knowledgeable, assisting customers in selecting the perfect pieces. While many reviews highlight the positive experiences with staff and successful purchases, some customers have expressed dissatisfaction regarding service inconsistencies, particularly involving professionalism and responsiveness.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Highlight Reviews:
Best Review: Michelle shared her excitement about the gorgeous ring she received, highlighting Joshua's friendly demeanor and helpfulness in finding the perfect band at a discounted price.
Worst Review: Angela expressed frustration over repeated poor customer interactions with one staff member, finding them consistently disrespectful.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday to Friday: Not Provided
- Saturday: Not Provided
- Sunday: Not Provided

Staff Members:
- Jason
- Joshua