Reines & Rogers Jewelers, located at 240 Twenty-ninth Place Court, Charlottesville, VA 22901, has earned a reputation as a prominent jeweler in the area, particularly known for engagement ring creation. The store operates in Charlottesville, Virginia, and is family-owned, providing personalized service that encompasses a wide range of jewelry offerings, including custom designs, repairs, and unique selections from various designers.

The staff members, including owner Kevin Rogers, are frequently praised for their friendliness, knowledge, and commitment to customer service. Many reviews highlight the exceptional experience found when selecting engagement rings, with staff members like Jessica noted for their helpfulness and guidance through the selection process.

However, feedback is mixed. While numerous customers appreciate the quality of service and craftsmanship, some negative reviews point to instances of dissatisfaction regarding product quality and customer communication, particularly with jewelry repairs and sales.

Overall, 461 reviews were analyzed, revealing the following sentiments:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

A detailed examination of specific reviews presents both commendation and critique.

Best Review:
Gary highlighted that the service at Reines & Rogers is exceptional, with owners who are knowledgeable, passionate, and attentive to customer needs, resulting in a very satisfying experience.

Worst Review:
Janice expressed disappointment with her experience purchasing a used Rolex watch, claiming it had undisclosed issues and criticized the staff for not adequately addressing her concerns.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members mentioned: Kevin Rogers, Jessica

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.