Jared Galleria of Jewelry in Charlottesville, VA, is a renowned destination for those seeking an exceptional engagement ring creation experience. Located at 3928 Lenox Ave, Charlottesville, VA 22901, the store prides itself on offering a vast selection of fine jewelry. Customers can enjoy personalized services such as custom jewelry design, on-site repairs, and engraving. The staff at Jared, including team members like Kayla, Gigi, and Sydnae, are often praised for their professionalism and dedication to customer satisfaction.
Overall Sentiment from Online Customer Reviews:
The reviews indicate a generally positive atmosphere surrounding the store, with approximately 80% of feedback being positive. Customers express satisfaction with the extensive selection and responsive staff. However, there are some negative sentiments, with about 10% of reviews mentioning issues related to repairs and customer service experiences that did not meet expectations.
Highlight Reviews:
Best Review: Amanda commended the outstanding customer service they received, highlighting the patience and friendliness of the staff, which resulted in a great experience while purchasing jewelry.
Worst Review: A customer named Callie shared frustration over a resizing service, stating that her ring was not resized correctly, leading to disappointment in the service provided.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| **Opening Hours** |
|--------------------------|
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 6:00 PM |
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
Staff members mentioned include Kayla, Gigi, and Sydnae.
Positivity Score: 85%
Total Customer Feedback Reviewed: 132