N.G.Y. Jewelry, located at 763 S. Main St., #188, Orange, CA 92868, is a well-regarded jewelry store offering exceptional engagement ring creation services. With over 127 reviews compiled, customers frequently praise the store's staff, particularly owners Terry and Ken, for their outstanding service and personalized approach to jewelry selection and design. The store operates within the vibrant Orange County and is known for its warm atmosphere that makes customers feel like family. The team specializes in custom engagement rings, diamonds, wedding bands, and fashion jewelry, catering to a variety of styles and budgets.
Customer feedback has shown a generally positive sentiment towards the store, with about 80% of reviews reflecting satisfaction with the selection and service provided. The remaining reviews express minor frustrations regarding individual experiences but do not overshadow the overall acclaim for the business.
Opening Hours:
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Monday and Sunday: Closed
Staff members mentioned include Terry and Ken.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
Best Review:
A customer named Alyssa highlighted the store's supportive environment, praising the personalized service provided by Terry, who assisted in selecting a one-of-a-kind setting for a family diamond.
Worst Review:
Alex, a customer, expressed disappointment regarding the service received, specifically mentioning feeling uncomfortable and overlooked during a visit, but acknowledged that they were ultimately provided with options after initial resistance.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 127
Store Phone Number: 7145690791