Jon Pettey Custom Goldsmith, located at 2143 N Tustin St, Suite 4 in Orange, CA, is a beloved local destination for crafting exquisite engagement rings and custom jewelry. Operating in Orange County since 1978, Jon and his dedicated team have built a reputation for their personalized approach and exceptional craftsmanship.
Customers rave about the tailored experience, as Jon takes the time to understand each client’s vision, helping them create unique pieces that reflect their love stories. The shop offers a wide range of services, including custom engagement ring design, repairs, and a thoughtfully curated selection of nautical and ocean-themed jewelry. Many reviews emphasize the friendly, welcoming atmosphere, highlighting how the staff, including Jon himself, treats every customer like family.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while around 10% have shared neutral feedback and 10% have noted minor service issues.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
- Monday: Closed
Best Review: Braden praised Jon’s knowledge and unbeatable service, noting he and his wife have been loyal customers for 10 years and can’t recommend the shop enough.
Worst Review: Jennifer encountered issues during a repair, feeling that her concerns weren’t addressed promptly, which left her disappointed with her experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 111
Store Phone Number: 7146375950