Prim Jewelers, located at 1746 E Meats Ave, Orange, CA 92865, is a family-owned jewelry store that specializes in creating exquisite engagement rings and offering a range of jewelry repair services. Known for their custom-made pieces, the team at Prim Jewelers, including skilled craftsmen such as Sossie and George, work closely with clients to transform their ideas into stunning realities. Customers commend the exceptional craftsmanship, attention to detail, and personalized service provided by the staff.

The store operates in Orange County and offers a variety of services including ring resizing, jewelry cleanings, and custom designs. With an impressive rating of 4.7 from 25 reviews, Prim Jewelers has built a reputation for quality and trustworthiness over their 50-plus years in business.

However, some customers have expressed concerns regarding issues with product durability and customer service. While many rave about the beautiful designs and repairs, there are notable complaints about poor craftsmanship in certain custom pieces and additional charges for repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 84%
Neutral: 0%
Negative: 16%

**Opening Hours:**
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
- Monday: Closed

**Staff Members:**
- Sossie
- George

Best Review:
A customer praised Prim Jewelers for their outstanding service and unique designs, highlighting the personalized approach in helping create the perfect engagement ring.

Worst Review:
One customer expressed disappointment regarding the craftsmanship of their custom pieces, alleging issues with stones falling out and the overall durability of the designs.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.