Renee Jewelers, located at 138 N Glassell St, Orange, CA 92866, is a well-established jewelry store that specializes in custom jewelry design and engagement ring creation. The store operates under the management of Renee and Perry, who are known for their friendly and personalized service. With a strong reputation built over decades, they offer a comprehensive range of services, including repairs, the creation of bespoke engagement rings, and custom jewelry design.
The store is open on Wednesday through Saturday from 11:00 AM to 5:00 PM and closed on Sundays and Mondays. Customers appreciate the welcoming atmosphere, where staff members make them feel like part of the family. Many reviews highlight the knowledgeable service and integrity demonstrated by the team.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive reviews often emphasize the exceptional customer service, the quality of workmanship, and the strong personal connections fostered by the staff. However, some negative feedback focuses on occasional accessibility issues when the store has been reported closed during business hours.
Best Review:
Julia noted that Renee's welcoming demeanor and the quality of work led her to recommend the jeweler wholeheartedly. She highlighted a specific experience of having a watch band replaced at no charge, showcasing the store's commitment to customer satisfaction.
Worst Review:
A. R. expressed frustration about repeated attempts to visit the store only to find it closed during business hours, leading to a negative experience regarding accessibility.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Wednesday: 11 AM - 5 PM |
| Thursday: 11 AM - 5 PM |
| Friday: 11 AM - 5 PM |
| Saturday: 11 AM - 5 PM |
| Sunday: Closed |
| Monday: Closed |
| Tuesday: Closed |
Staff: Renee, Perry
Positivity Score: 90%
Total Customer Feedback Reviewed: 23
Store Phone Number: 7145381956