Riley's Jewelry Services, located at 178 S Glassell St, Orange, CA, is a well-regarded jeweler specializing in the creation of unique engagement rings and other custom jewelry pieces. With a strong reputation for quality craftsmanship, the shop is noted for its authentic vintage selections, which are carefully sourced and often restored to their original beauty. Dan Riley, the owner, is praised for his knowledgeable and personable service, making customers feel comfortable during their jewelry selection journey.

The store operates mainly within Orange County, providing a range of services, including custom jewelry creation, jewelry repairs, and layaway options. Riley's Jewelry Services has received a total of 26 reviews, with an impressive average rating of 4.8/5. Reviewers have highlighted the inviting atmosphere of the shop, the exceptional customer service, and the unique pieces available.

However, some negative feedback mentions issues with inconsistent opening hours, which can sometimes lead to missed opportunities for potential customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 84%
- Neutral: 12%
- Negative: 4%

Highlighting a mix of satisfaction and occasional service issues, Riley's Jewelry Services showcases its commitment to customer relations despite occasional accessibility concerns.

Best Review:
Nancy expressed her admiration for Dan's professionalism and craftsmanship, noting the great experience she had while selecting and customizing her engagement ring.

Worst Review:
Jon commented on his disappointment with the service he received during a visit, stating that he struggled to get assistance despite the shop being open, indicating a lack of attentiveness from the staff.

Operating Hours:
- Tuesday: 1 PM – 5 PM
- Wednesday: 1 PM – 5 PM
- Thursday: 1 PM – 5 PM
- Friday: 1 PM – 5 PM
- Saturday: 1 PM – 5 PM
- Sunday: Closed
- Monday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.