Rogers & Hollands Jewelers, located in The Crossroads Mall at 6650 South Westnedge Ave, Portage, MI 49024, is known for its exceptional services in engagement ring creation. With a strong emphasis on personalized attention, the skilled staff assists customers in selecting and customizing their ideal engagement ring. They offer a wide selection of diamonds and precious stones, ensuring that clients can find a unique piece that fits their style and budget.

The atmosphere at this jewelry store is described as welcoming, with friendly and knowledgeable staff ready to provide expert guidance. Negative feedback mainly focuses on occasional slow service during busy times and dissatisfaction with specific repairs. However, many customers praise the professional service they receive, especially highlighting the helpfulness of staff members like Courtney Harold.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Rogers & Hollands has received a total of 118 reviews.

Best Review: One customer commended the staff for helping them find a dream engagement ring without pressure, reflecting a strong commitment to customer service.

Worst Review: A reviewer expressed frustration regarding a lengthy wait time for a repair and felt the management could improve service efficiency.

**Operating Hours:**
Monday: 11:00 AM - 7:00 PM
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM

Staff Mentioned:
Courtney Harold

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.