UniQ Jewelry Gallery, located at 3940 W. Centre Ave, Portage, MI 49024, is a notable destination for those seeking custom engagement rings and exceptional jewelry services. With a focus on one-of-a-kind creations, UniQ specializes in handcrafted jewelry tailored to each client's unique story. The gallery is known for its outstanding customer service, skillfully executed by the knowledgeable staff, including owner Doug Mitchell, who is well-respected in the jewelry design community.

Notably, out of 52 reviews, sentiments about the store range widely. Positive feedback highlights the exceptional quality of custom designs, with many customers praising the creativity and professionalism displayed by Doug and his team. The atmosphere is described as welcoming and attentive, making it a comfortable space for creativity to thrive. Conversely, some reviews pointed to encounters with unprofessionalism from management, which detracts from the overall experience for certain customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

**Opening Hours:**

| Day | Hours |
|-----------|-------------------------|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

**Staff Members:**
- Doug Mitchell (Owner)

Best Review:
One customer expressed utmost satisfaction with Doug's assistance in redesigning a cherished family heirloom into a unique piece, emphasizing the personal attention and craftsmanship involved.

Worst Review:
Another customer reflected disappointment regarding a perceived lack of professionalism from management during their visit, which impacted their overall impression of the service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.