The Jared Galleria of Jewelry, located at 6307 S. Westnedge Ave, Portage, MI 49002-3545, is known for its exceptional engagement ring creation services and customer-centric approach. With a significant number of reviews, totaling 215, customers have emphasized the extensive selection of fine jewelry, personalized service, and professionalism of the staff. They offer a range of services, including custom jewelry design, on-site repairs, engravings, and ring sizing, making it a top choice in Kalamazoo County for those looking to create memorable pieces.
Many patrons have praised the knowledgeable and friendly staff, like Brian and Jerry, who assist in providing a welcoming shopping environment. However, some reviews highlighted occasional issues with service delays or misunderstandings about repairs. The store’s commitment to customer satisfaction is evident, as many customers expressed willingness to return for future jewelry needs.
Overall Sentiment from Online Customer Reviews:
Positive: 85%, Neutral: 10%, Negative: 5%
Best Review: Melanie noted the extensive selection and exceptional customer service at Jared, asserting it as the best place for purchasing engagement rings and having jewelry serviced.
Worst Review: Matt expressed frustration with a resizing mishap, mentioning a mix-up with his wife's ring and a lack of communication from the staff during the process.
Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff Members: Brian, Jerry
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 215