Taj Diamonds in Jersey City NJ

Taj Diamonds, located at 819 Newark Ave, Jersey City, NJ 07306, is a family-owned jewelry store that has been a staple in the community for over 30 years. Renowned for its service and attention to detail, Taj Diamonds specializes in crafting unique engagement rings, providing a wide selection of high-quality jewelry, including 22kt gold and custom designs. With a focus on customer satisfaction, the knowledgeable staff, led by the owner Zia Akbary, is dedicated to helping customers find the perfect piece to commemorate their special moments.

Operating hours are as follows:
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 11:30 AM - 7 PM |
| Wednesday | 11:30 AM - 7 PM |
| Thursday | 11:30 AM - 7 PM |
| Friday | 11:30 AM - 7 PM |
| Saturday | 11:30 AM - 7 PM |
| Sunday | 11:30 AM - 7 PM |

In total, 137 reviews were analyzed, revealing mixed sentiments towards the store.

Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

Customers frequently commend the store for its exceptional selection and helpful staff, often mentioning the welcoming atmosphere and the expertise of the staff. However, there are notable complaints regarding perceived customer service issues and specific experiences of unsatisfactory repairs and orders.

Best Review: Mike D. praised the extensive variety of authentic 22K jewelry and highlighted the excellent customer service, making him a repeat customer who recommends the store for its quality and selection.

Worst Review: Tasneem expressed disappointment over a significant purchase, alleging the store provided a damaged item and refused a refund, resulting in a negative experience that left her feeling dissatisfied.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.