Watches Unlimited, Augusta GA

Watches Unlimited, located at 3450 Wrightsboro Rd #2015, Augusta, GA 30909, is a jeweler specializing in engagement ring creation and a variety of jewelry services. The store offers high-quality, hand-crafted jewelry and timepieces, catering to those seeking custom-made orders. Known for its commitment to customer satisfaction, the staff, including recognized professionals like Ishmael, are equipped to handle various jewelry needs, emphasizing engagement rings.

Operating hours for Watches Unlimited are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | 11 am – 7 pm |
| Tuesday | 11 am – 7 pm |
| Wednesday | 11 am – 7 pm |
| Thursday | 11 am – 7 pm |
| Friday | 11 am – 8 pm |
| Saturday | 11 am – 8 pm |
| Sunday | 11 am – 7 pm |

The store has garnered a diverse range of reviews, accumulating a total of 149 reviews across various platforms.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 30%
Neutral sentiment: 15%
Negative sentiment: 55%

While many customers appreciate the quality of craftsmanship and timely repairs, significant concerns have been raised about customer service, particularly regarding communication and follow-up on repairs.

Best Review:
A customer praised the staff for providing quick and efficient battery replacements, commending the selection of watches and the overall positive atmosphere in the store.

Worst Review:
One review highlighted a frustrating experience involving an engagement ring repair that took eight months, with the customer expressing dissatisfaction with poor communication and multiple mistakes throughout the process.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.