Windsor Fine Jewelers offers an impressive selection for engagement rings, featuring a vast array of designs and services tailored to help customers achieve their ideal ring. Located at 2635 Washington Road, Augusta, GA, the jeweler has made a name for itself since its establishment in 1975, serving Richmond County with excellence. Customers commend the knowledgeable staff for their expertise, particularly highlighting the assistance in selecting diamonds and designing unique engagement rings.
With a reputation built over 587 reviews, the atmosphere is largely positive, appreciating the professional, attentive service. The team provides in-house repairs, custom jewelry services, and offers a welcoming environment for all customers. Despite the generally favorable feedback, some customers have voiced concerns about inconsistent service quality and product availability.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Opening Hours:
- Tuesday to Saturday: 10 AM – 7 PM
- Sunday and Monday: Closed
Staff Members Mentioned:
- Don Pullum
- Phil
Best Review: A customer praised Phil for his exceptional knowledge and customer service, noting how he patiently assisted in finding the perfect engagement ring, helping to navigate through various options.
Worst Review: Another customer reported a disappointing experience during a visit, feeling as if they were being monitored and judged based on their appearance, leading them to leave without making a purchase.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.