Located in Frederick, MD, Yaneth Reyes Jewelry has garnered a solid reputation for creating exquisite engagement rings and providing outstanding customer service. With over 20 years of experience in the jewelry industry, Yaneth Reyes and her husband, Oscar Munera, specialize in transforming abstract concepts into unique, breathtaking jewelry pieces. Customers have praised their craftsmanship, particularly for custom engagement ring designs that blend personal touches and high-quality materials.
With 686 reviews across various platforms, the sentiment among customers is predominantly positive. Many appreciate the store's dedication to customer care and the quality of its jewelry. However, there are some concerns regarding repair services, with a few customers reporting dissatisfaction with their repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Yaneth Reyes Jewelry provides services that include custom designs, jewelry repairs, and independent appraisal services, making it a comprehensive stop for all jewelry needs in Frederick County.
Operating hours:
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 6 PM
- Friday: 10 AM – 6 PM
- Saturday: 10 AM – 7 PM
- Sunday: 11 AM – 4 PM
- Monday: Closed
Staff members include Yaneth Reyes and Oscar Munera.
Best Review: A satisfied customer commended Yaneth for her ability to create custom designs, noting they were thrilled with the engagement ring produced based on their specifications and praised the exceptional customer service throughout the process.
Worst Review: A less favorable account came from a customer who expressed dissatisfaction with the repair services, stating that they encountered issues with their jewelry after being worked on, leading them to seek help from another jeweler.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 704