Alexander Jewelers, located at 12507 S Main St, Rancho Cucamonga, CA 91739, is known for its exceptional engagement ring creation and jewelry services. The store operates in San Bernardino County and offers a wide selection of jewelry, including engagement rings, wedding bands, diamond bracelets, and more. Their knowledgeable staff, including Jack and Suzie, have received praise for providing a friendly and professional experience, assisting clients in identifying the perfect pieces to commemorate life’s significant moments. The shop is recognized as an authorized dealer for luxury watch brands, further showcasing its expertise in the jewelry field.

Positive reviews highlight the exceptional customer service, particularly the patience and attentiveness shown by the staff during the ring selection process. Customers often mention the extensive collection of engagement and wedding rings and appreciate the unique, custom designs offered.

However, some customers have reported instances of inconsistent communication regarding service details and wait times, which suggests room for improvement in their operational process.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Highlight Reviews:
Best Review: Adnan praised Alexander Jewelers as his favorite jewelry store, emphasizing their vast selection and helpful staff who assisted him in customizing a perfect diamond ring for his wife.
Worst Review: Thomas expressed disappointment regarding ambiguous communication about service details for his watch, indicating a need for improved professionalism in providing information to customers.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff Members:
- Jack
- Suzie