Fast Fix Jewelry and Watch Repairs, located at 7872 Monet Avenue, Rancho Cucamonga, CA 91739, offers exceptional services for creating unique engagement rings and other jewelry repairs. The professional staff is known for their expertise, particularly in crafting and customizing engagement rings to meet customer specifications. The team prides itself on delivering high-quality repairs and personal service, ensuring that every piece holds sentimental value.
Operating in San Bernardino County, the store has garnered a total of 212 reviews, reflecting a varied customer experience. During service, Fast Fix also provides extensive options for watch repairs and battery replacements, showcasing their comprehensive approach to jewelry care. Customers have frequently lauded the skill of the staff, particularly Ricky, for his attentive service and knowledge in the field.
However, some patrons have reported mixed feelings about pricing and service consistency, with a few mentioning unexpected charges for repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%
**Opening Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
**Staff Members:**
- Ricky
Best Review:
A customer praised Ricky for his outstanding work in resizing and polishing a family heirloom ring, emphasizing the skill and care taken with the repair.
Worst Review:
Another customer expressed disappointment regarding pricing and service transparency, stating they felt overcharged for a simple battery replacement and were dissatisfied with the overall experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 212
Store Phone Number: 9096467200