Grand Jewelers, located at 11550 Fourth St #110, Rancho Cucamonga, CA 91730, operates in San Bernardino County and has garnered a notable reputation for its engagement ring creation and exceptional customer service. With a rating of 4.6 stars from a total of 53 reviews, this family-owned jewelry store offers a wide array of services, including custom design, repair, and appraisal services, ensuring that clients receive personalized attention at every step.

The staff, including the owner David and manager Patricia, are frequently praised for their friendliness, knowledge, and dedication to helping customers find the perfect piece of jewelry. Many customers express satisfaction with the craftsmanship of their engagement rings, noting the ability of the team to work within individual budgets while providing high-quality products and services.

However, there are some negative reviews highlighting experiences that did not meet expectations, particularly regarding service quality or pricing during pawning. Some customers felt that their offers for pawning were lower than average compared to other establishments.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
Rebecca praised Grand Jewelers for their service, craftsmanship, and pricing, highlighting the store as unbeatable for jewelry needs.

Worst Review:
Elliot expressed dissatisfaction about the low offers given for pawning gold and silver, stating that they were significantly lower than what he found elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
- Tuesday: 11 AM – 5 PM
- Wednesday: 11 AM – 5 PM
- Thursday: 11 AM – 5 PM
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
- Monday: Closed

Staff Members:
- David (Owner)
- Patricia (Manager)