Gemma's Jewelers, located at 10582 Foothill Blvd, Suite 100, Rancho Cucamonga, CA 91730, is a reputable family-operated jewelry store in San Bernardino County, specializing in custom engagement ring creation and personalized customer service. The jeweler has garnered a commendable rating of 4.8 from 124 reviews, reflecting their dedication to quality and customer satisfaction. With a focus on crafting unique engagement rings, they are praised for their ability to make the ring-buying experience enjoyable and memorable.

Customer reviews highlight the expertise of the staff, particularly Margarita and Cesar, who are noted for their friendly and accommodating service. Customers feel at ease discussing their ideas and appreciate the dedication to finding the perfect piece. The store offers various services, including ring resizing, jewelry repairs, and cleaning, all provided with a personal touch that makes shoppers feel like family.

However, reviews also mention occasional concerns regarding pricing, with some customers feeling they could find better deals elsewhere. Despite this, many express satisfaction with the overall experience and quality of products received.

Overall Sentiment from Online Customer Reviews:
Positive: 90%, Neutral: 7%, Negative: 3%

Best Review: A customer highlighted the exceptional service provided by Margarita and Cesar, emphasizing their patience and friendly demeanor during the engagement ring selection process, which made the experience feel incredibly special.

Worst Review: One customer was disappointed with their experience, claiming they felt misled about pricing after discovering a similar piece for less elsewhere.

Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed

Staff:
- Margarita
- Cesar

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.