Kay Jewelers Victoria Gardens in Rancho Cucamonga CA
Located in Rancho Cucamonga, CA, Kay Jewelers at Victoria Gardens offers an extensive selection of engagement rings and a variety of jewelry services. With 220 reviews to consider, the reviews reflect a mixture of customer experiences highlighting the quality of the staff, especially members like Nadia and Carolina, who are noted for their attentiveness and helpfulness during the ring selection process. Many customers have praised the store for creating beautiful engagement rings and providing thorough customer service without high-pressure sales tactics.
However, some reviews also highlighted issues, particularly revolving around customer service and product availability. Negative feedback included instances of miscommunication regarding orders and warranty issues, which left some customers feeling frustrated. Despite these concerns, the overall sentiment is generally favorable, with a significant number of patrons expressing satisfaction with their purchases and service.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
Kay Jewelers at Victoria Gardens operates with notable dedication to service and quality, particularly in the realm of engagement ring creation.
Store Address:
12479 N Main Street,
Rancho Cucamonga, CA 91739
Phone Number:
(909) 463-4571
Operating Hours:
| Day | Hours |
|-----------|--------------------|
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
Staff Members:
Nadia, Carolina
Best Review:
A customer praised the store for its friendly and helpful staff, particularly highlighting Carolina and Nadia for creating a comfortable shopping experience while assisting in selecting beautiful engagement rings.
Worst Review:
Another customer expressed disappointment regarding the service, noting issues with ring availability and perceived miscommunication, which led to a frustrating experience during the engagement ring purchasing process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
