Bradley's Jewelers, located at 1122 Western Boulevard, Jacksonville, NC 28546, is a standout option for those seeking personalized service in engagement ring creation. With a focus on building strong customer relationships, the store has cultivated a welcoming atmosphere where clients can explore a wide selection of exquisite jewelry. The business takes pride in offering custom designs tailored to individual needs, along with a variety of engagement rings from renowned designers.
Customers appreciate the knowledgeable and friendly staff, including the owners, Brad Padgett and Susan Sweeney, who are committed to ensuring every visit is a positive experience. Many reviews highlight the effortless experience of selecting and designing engagement rings, emphasizing the patience and guidance provided by the staff throughout the process.
However, some negative feedback indicates occasional miscommunications and issues with repair services, such as not returning small diamonds during resizing. This suggests that while the store excels in engagement ring sales, some aspects of service may benefit from further attention.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%
Highlight Reviews:
Best Review: A customer praised the exceptional service they received while choosing an engagement ring, noting the staff's personal attention and expertise in helping them find the perfect design at a fair price. This review reflected a high level of satisfaction with their overall experience at the store.
Worst Review: A customer expressed disappointment regarding the handling of a diamond that was lost during a ring resizing. They felt the communication about the potential outcome should have been clearer.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Brad Padgett
- Susan Sweeney
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.