Amy's Gems, Williamsville, NY

Amy's Fine Jewelry, located at 5870 Main St, Williamsville, NY 14221, is a premier destination for anyone seeking to create a unique engagement ring. Renowned for its bespoke design services, the jeweler offers a wide selection of rare and natural gemstones, allowing clients to customize every detail. Owner Amy Paoletti has built a team that is knowledgeable and dedicated, ensuring a warm, welcoming atmosphere for each customer while providing expert guidance in selecting the perfect piece that represents individuality and love.

The store has garnered positive attention, with a robust collection of reviews indicating a high level of customer satisfaction. With over 150 reviews reviewed, positive sentiments primarily focus on the store's beautiful selection, personalized attention, and the overall creating experience. However, some negative feedback highlights concerns regarding pricing and service delays at times.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed

**Staff Members:**
- Amy Paoletti (Owner)

Best Review:
Laura highlighted how Amy’s commitment to her craft and the bespoke service offered made a significant difference in finding the perfect engagement ring for her, stating the experience felt personal and enjoyable.

Worst Review:
Tyrese expressed disappointment regarding the upfront pricing and a lack of consistency when it came time to finalize orders, impacting his overall impression of the service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.