Ben Garelick Jewelers, located at 5001 Transit Rd, Buffalo, NY 14221, has established a strong reputation for creating stunning engagement rings and providing excellent customer service. With a family-owned approach, the jewelers prioritize personalized attention, ensuring that clients feel welcomed and valued. The store specializes in custom engagement ring designs, offering a range of metals and stone options to meet each customer's unique vision. The knowledgeable staff, including Peter Sr. and Peter Jr., are praised for their responsiveness and expertise, guiding customers through their selection process without any pressure to buy.

Customers commend the quick turnaround for repairs and resizing, often receiving their jewelry back in a timely manner. Many reviews highlight the beautiful craftsmanship and quality of the pieces, making it a go-to destination for both engagement rings and wedding bands.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Highlight Reviews:
Best Review: A customer shared their satisfaction with the exceptional service they received while ordering an engagement ring, noting the attentive and knowledgeable staff who guided them through every step of the process, leaving them completely confident in their purchase.
Worst Review: Another reviewer expressed frustration over a perception of the staff being unhelpful when seeking to address an issue with a previous purchase, indicating a slower-than-expected response to their needs.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Tuesday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday & Monday: Closed

Staff Members: Peter Sr., Peter Jr.