Ross & Son's Jewelers, located at 4125 Transit Rd, Buffalo, NY 14221, is a highly regarded family-owned jewelry store specializing in engagement ring creation and personalized customer service. The owner, Ryan, is noted for his dedication to customer satisfaction and his ability to craft beautiful, quality pieces tailored to clients' needs. The store operates in Erie County and offers a full range of jewelry services, including repairs, resizing, and custom jewelry design.
With a total of 54 reviews analyzed, customer feedback reflects a predominantly positive sentiment. Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%
The store prides itself on its affordability, exemplified by services like watch battery replacements for just $2.99, which many customers have lauded. Positive reviews highlight the friendly atmosphere and the exceptional craftsmanship of engagement rings, emphasizing the personal touch provided by Ryan.
Best Review:
Karen praised Ross & Son's Jewelers for the exceptional customer service and the beautiful anniversary ring created for her, noting the convenience and quality of the service provided by Ryan.
Worst Review:
At this time, no negative reviews were found that reflect poorly on the store's services or offerings.
Operating Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed
Staff: Ryan
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 54
Store Phone Number: 7166337677