Todd Scanlon's Goldsmith Jewelers, Custom Engagement Rings in Williamsville , NY

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90% Score | Todd Scanlon's Goldsmith Jewelers Williamsville NY

Scanlon Jewelers, located at 5735 Main St, Williamsville, NY 14221, is a highly regarded jewelry store known for its exceptional engagement ring creation and personalized service. With over 100 reviews, customers frequently commend the professionalism and expertise of the staff, including owner Todd Scanlon and jeweler Tim. Customers appreciate the wide variety of custom designs, from engagement rings to wedding bands, and the welcoming environment that fosters an enjoyable shopping experience.

The store's reputation for quality craftsmanship is illustrated by thoughtful customer experiences, where clients are guided through the selection process without high-pressure sales tactics. Many reviews highlight the store's commitment to customer satisfaction, ensuring clients receive rings that perfectly match their vision and budget.

However, some reviews reflect concerns about customer service inconsistencies, where experiences may vary, particularly regarding staff interactions during repair and resizing services. Despite these discrepancies, the overarching sentiment about engagement ring services remains positive, emphasizing a combination of skill, honesty, and dedication to customer needs.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
A customer named Kelly expressed high satisfaction with the custom engagement ring service, highlighting the excellent selection and competitive pricing, noting that she and her fiancé were treated with respect and professionalism throughout the process.

Worst Review:
In a less favorable account, Sam described an unfortunate experience with resizing her ring, mentioning a lack of attentiveness in customer service which led to multiple incorrect sizes. This incident left her feeling frustrated and hesitant to return.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Operating Hours |
|------------------------|
| Monday: 10:00 AM - 7:00 PM |
| Tuesday: 10:00 AM - 7:00 PM |
| Wednesday: 10:00 AM - 7:00 PM |
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 5:00 PM |
| Sunday: Closed |

Staff members mentioned: Todd Scanlon, Tim.

Positivity Score: 90%
Total Customer Feedback Reviewed: 130

Store Phone Number: 7166336362

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90%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Todd Scanlon's Goldsmith Jewelers

The best place to propose near our Scanlon's Todd Goldsmith Jewelers Williamsville, NY, location is the culturally rich, small town of Glen Falls. With its many entertainment options like theater, concerts, art galleries, and boutiques, you can stroll through the quaint Glen Street and take in the vibrant, romantic atmosphere. A perfect place to pop the question.

In Williamsville, NY, we have found that the best time of year to propose is during the Christmas season. Scanlon's Todd Goldsmith Jewelers has had many customers tell of their memorable proposals taking place surrounded by loving family and delicious food or in a private, cozy holiday getaway, in front of a crackling fire. Our diamond ring will be the best gift your love could ask for.

It will take 1-2 weeks at our jewelry store in Williamsville, New York, to finish creating your engagement ring. This does all depend on the type of diamond, setting, and amount of custom work that we will do on the ring.

The round-cut diamond in a pave tiffany setting is our jewelry store's most popular choice and has been for the past couple of years. We have many other requests as well, but definitely, the round pave tiffany is the most popular.

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Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

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