A.T. Thomas Jewelers in Lincoln NE

A.T. Thomas Jewelers, located at 6420 O St, Lincoln, NE 68510, offers exceptional engagement ring creation services, combining exquisite craftsmanship with a personal touch. This jeweler, established in 1977, prides itself on providing a welcoming atmosphere for customers, ensuring a memorable experience while selecting or designing custom pieces. The knowledgeable staff, including owners Brian and Cheri Thomas, along with their dedicated team, focus on understanding individual preferences to create the perfect ring that represents each couple's unique story.

The store specializes in a wide array of services, including custom jewelry design, repair work, and guidance on selecting the ideal engagement ring. They have built a strong reputation within the Lancaster County community for their high-quality offerings and outstanding customer service, evident in their remarkable 4.9-star rating from 183 reviews across various platforms.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

The majority of customer reviews highlight the friendly staff and their commitment to personalized service, with many celebrating the beautifully crafted rings tailored to their specifications. Some less favorable feedback included occasional issues with communication, but these were generally outweighed by the positive interactions reported.

Best Review:
Sophie praised A.T. Thomas for their excellent ring resizing service, noting the helpfulness of the staff and the quick turnaround time, which exceeded her expectations.

Worst Review:
A customer expressed frustration with a lack of communication about certain services, indicating a need for improvement in this area, but overall was still positive about the quality of the jewelry.

Operating Hours:
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Staff Members:
- Brian Thomas - Owner
- Cheri Thomas - Owner
- Roger Root - Office Manager/Accounting
- Chris Thomas - Sales Associate/Custom Design
- Jenny Thomas - Store Manager/Buyer/Appraisals
- Sam Johnson - Sales Associate
- Matt Rydberg - Sales Associate
- Tina Schlisner - Customer Experience
- Mark Lind - Senior Bench Jeweler/Goldsmith
- Audrey Aldana - E-commerce Content Associate/Social Media

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.