Sartor Hamann Jewelers is a distinguished jewelry store specializing in engagement ring creation and customer service. Located at 2900 Pine Lake Rd, Suite C, Lincoln, NE 68516, this family-owned jeweler has served the communities of Lancaster County since 1905. Their commitment to quality and customer satisfaction has established them as a trusted source for fine jewelry.

With a strong focus on engagement rings, Sartor Hamann offers a wide array of customization options, allowing customers to design their dream rings with the help of knowledgeable staff. The atmosphere in the store is generally welcoming, and many customers praise the attentive service. Employees like Nancy and Michelle are frequently mentioned for their expertise and personable approach, creating a pleasant shopping experience.

Despite a significant number of positive reviews, some customers have reported challenges with service consistency. A few negative experiences highlighted issues such as unresponsive staff during busy times and difficulties in resolving customer inquiries.

Overall Sentiment from Online Customer Reviews: Positive sentiment is found in approximately 80% of reviews, with 15% neutral feedback and 5% negative sentiments. Customers appreciate the service provided during engagement ring purchases but have expressed concerns regarding responsiveness during peak busy periods.

Customer service can greatly influence the buying experience, and it appears Sartor Hamann Jewelers strives to create a professional yet friendly environment for engagement ring shoppers.

**Business Information:**
- Address: 2900 Pine Lake Rd, Suite C, Lincoln, NE 68516
- Phone: (402) 420-2244

**Hours of Operation:**
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 7:00 PM |
| Saturday | 10:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 5:00 PM |

Staff Members Mentioned: Nancy, Michelle

Best Review: A customer named Samantha lauded Sartor Hamann Jewelers for their superb service and quality pieces, noting a long-standing history of positive experiences with the store.

Worst Review: A customer named Acelyn shared frustration about the store's operational hours, stating they were not open when expected and described an unwelcoming atmosphere from staff behind closed doors.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.