Fred Witt Jewelers, located at 100 N 12th St Suite 101, Lincoln, NE 68508, operates in Lancaster County and offers a range of jewelry services, with a particular focus on custom engagement ring creation. Customers appreciate the friendly and knowledgeable staff, including Michael and Greg, who are dedicated to providing a personal touch in guiding clients through the process. The store has been a staple in the community since 1947, specializing in craftsmanship and quality materials.
Review summaries from 34 analyzed reviews reveal contrasting experiences. On one hand, many customers highlight outstanding service, craftsmanship, and unique designs, praising the cooperative approach in creating personalized pieces. Positive sentiments reflect satisfaction with the overall experience, especially the attentiveness shown during engagement ring processes.
Conversely, some reviews convey dissatisfaction, particularly regarding repair work that did not meet expectations. One customer noted that the prongs on their engagement ring were poorly handled, leading to a negative review of the repair quality.
Overall Sentiment from Online Customer Reviews:
Positive: 79%
Neutral: 12%
Negative: 9%
**Opening Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 12:00 PM
- Sunday: Closed
**Staff Members:**
- Michael
- Greg
Best Review:
A customer praised the store for its personalized service while selecting an engagement ring, commending Michael for his exceptional assistance in making informed decisions without pressure.
Worst Review:
One reviewer expressed frustration over the quality of a repair, stating that their engagement ring's new prongs were poorly shaped and left them dissatisfied with the service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 34
Store Phone Number: 4024751477