Nebraska Diamond, located at 1248 O St Ste 865, Lincoln, NE 68508, operates under Lancaster County and specializes in creating exquisite engagement rings. This jeweler prides itself on offering a vast selection of rings and providing personalized, unhurried customer service. Their approach focuses on a collaborative experience, with staff bringing rings to customers in a private setting, allowing clients to explore options without feeling rushed. Customers can expect knowledgeable guidance from the certified diamontologists on staff, ensuring they find not only a ring that matches their style but also stays within budget.
The operating hours for Nebraska Diamond are as follows:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 8 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: 12 PM - 5 PM
The reviews gathered from various sources indicate a predominance of positive feedback regarding the overall customer experience, with an emphasis on the staff’s attentiveness and professionalism. However, some negative sentiments were noted, particularly about misunderstandings during the purchasing process.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 10%
- Negative: 15%
Best Review: A customer praised the highly individualized attention received at Nebraska Diamond, highlighting the knowledgeable staff and the wide selection that ultimately led to the perfect engagement ring purchase.
Worst Review: Another customer expressed dissatisfaction with their experience due to a misunderstanding regarding pricing and diamond options, feeling pressured during the process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members noted include:
- Lindsey Tavlin
- Natalie Tavlin
- Seth Lieske
- Cheryl Kozisek
Positivity Score: 80%
Total Customer Feedback Reviewed: 520