Bay Diamond Importers, Torrance CA

Bay Diamond Importers is a reputable jewelry store located in Torrance, California, specializing in creating exquisite engagement rings and fine jewelry. The store operates at 24020 Hawthorne Blvd, Torrance, CA 90505, and can be reached at (310) 378-0714. They offer a wide selection of GIA and EGL USA certified diamonds, ensuring customers receive quality products at direct import pricing. Known for their exceptional customer service, the staff, including manager Anthony and sales team members Nora and Joe, are highly regarded for their patience and helpfulness during the ring selection process. Customers appreciate the individualized attention and the ability to customize their engagement rings to meet personal preferences.

In reviews covering a total of 27 customer experiences, the overall sentiment is predominantly positive, reflecting a welcoming atmosphere and high-quality service. Positive sentiments account for approximately 85%, while neutral sentiments make up about 10%, with negative sentiments at around 5%.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
One customer, Kimberly, praised the friendly and helpful staff, highlighting the extensive selection of engagement and wedding bands. The personalized service provided by Anthony made a lasting impression.

Worst Review:
A negative experience was noted by a reviewer who mentioned that the store had closed, which was disappointing given their previous favorable experiences.

**Operating Hours:**
Monday to Saturday: 10:00 AM - 6:00 PM
Sunday: Closed

**Staff Members Mentioned:**
- Anthony A. (Manager)
- Nora (Sales)
- Joe (Sales)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.