Zales Jewelers, located at 3525 W Carson St., Ste. 514, Torrance, CA 90503, is a prominent destination for those seeking exquisite engagement rings and a wide variety of fine jewelry. The store, situated in Los Angeles County, is known for its exceptional customer service and knowledgeable staff who assist clients in creating unique engagement rings tailored to their preferences.

Operating hours are as follows:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Customers appreciate the extensive range of services offered, including custom jewelry design, cleaning and inspection, as well as repair services. Notably, staff members like Isaura are recognized for their patience and attention to detail, helping clients feel welcomed and valued throughout their jewelry selection process. Despite some negative feedback regarding inconsistent customer service at times, the majority of reviews highlight a positive atmosphere within the store.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 76%
Neutral sentiment: 15%
Negative sentiment: 9%

Best Review:
A customer named Carolina expressed satisfaction with the extraordinary customer service received, highlighting Isa's dedication during the purchase of engagement jewelry.

Worst Review:
Ron reported dissatisfaction after experiencing poor service regarding a missing order, indicating a lack of urgency from the staff in resolving the issue.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.