Romo Jewelry, located at 2140 Artesia Blvd, Ste I in Torrance, CA, is a cherished local spot known for its expertise in engagement ring creation. Operating in Los Angeles County, this modest jewelry shop has garnered a solid reputation for custom jewelry and repair services.

Under the lead of Vince Romo, customers have noted his impressive craftsmanship and ability to bring their visions to life, particularly for engagement rings. Many reviews commend the personal touch and dedication that Vince offers during the design process, making clients feel valued and heard. His experience shines through in the quality of his work, and he often goes the extra mile to ensure satisfaction. However, a small percentage of reviews highlight some challenges with customer service, particularly regarding communication and timing.

Customer Sentiment: Around 80% of customers express high satisfaction with their experience, while approximately 10% encounter mixed feelings and the remaining 10% report concerns.

Opening Hours:

Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Evelyn shared her delight in having several pieces of jewelry crafted by Vince, praising his fast, honest service and reasonable prices, ensuring she will return for future needs.

Worst Review: Theresa mentioned a negative experience related to misplaced rings, expressing disappointment at the lack of an apology from staff after an error.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.