Located at 21540 Hawthorne Blvd, Space 417B, Torrance, CA 90503, Ben Bridge Jeweler is an esteemed choice for those seeking exceptional engagement ring creation and service in Los Angeles County. The jeweler provides a curated selection of fine diamonds and gemstones, ensuring that each engagement ring is uniquely tailored to the couple's vision. The knowledgeable staff, including well-regarded associates such as Ping and Damaris, are recognized for their dedication to excellent customer service, making the ring selection and creation process a seamless experience.
With a total of 279 reviews, Ben Bridge boasts a solid reputation, as reflected in its overall sentiment from online customer reviews.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%
Customers frequently praise the supportive and informative atmosphere, highlighting the helpfulness of the staff without any pressure during the buying process. However, some negative experiences were noted regarding communication and service delays.
Best Review:
Deborah commended the staff for their exceptional service, especially mentioning how they assisted in sourcing a unique sapphire ring tailored to her requirements, providing timely updates throughout the process.
Worst Review:
Deantha criticized the store for a lack of effective communication regarding her ring resizing service, coupled with a pushy sales approach that left her feeling unvalued as a customer.
**Opening Hours:**
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
Staff Members:
- Ping
- Damaris
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 279