Valalan's Torrance CA

Valalan’s Jewelers is a family-owned jewelry store located in Torrance, CA, 25401 Crenshaw Blvd., with established roots in the community since 1970. Specializing in custom engagement ring creation, Valalan's offers extensive services including repairs, redesigns, and personal consultations, ensuring that clients receive tailored pieces that reflect their unique preferences.

The owner, Alice, along with her experienced staff, is frequently praised for their professionalism and the intimate, pressure-free shopping experience provided to customers. Clients appreciate the detailed guidance offered during the diamond selection process, emphasizing Alice's knowledge and personalized approach.

However, there have been a few negative remarks regarding inconsistent service hours and less favorable customer interactions. Some clients reported difficulty in reaching the store or experienced unhelpful service on occasion.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Valalan’s Jewelers has a total of 116 reviews documenting a blend of positive and negative experiences. Most reviewers highlight the welcoming atmosphere and the quality of the engagement rings, while a few noted issues with service consistency.

Best Review: A customer applauded Alice for her exceptional service and expertise in the engagement ring process, noting how Alice listened to their needs and helped design the perfect ring.

Worst Review: Another customer expressed frustration about multiple attempts to visit the store during normal hours only to find it closed, suggesting a lack of reliable operational hours.

Operating Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 11:00 AM - 6:00 PM |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 6:00 PM |
| Sunday | Closed |

Staff Members:
Alice (Owner)

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.