Bechtel Jewelers, located at 410 Evernia St, Ste 112, West Palm Beach, FL 33401, has built a reputation as a distinguished jewelry store specializing in engagement ring creation and personalized jewelry services. The store has garnered a total of 24 reviews, with an overall sentiment reflecting a strong positive response from customers, particularly regarding the expertise and customer service they experienced.

Customers have praised the knowledgeable staff, including Rob and Caroline, for their dedication to helping clients select the perfect engagement ring. The team is recognized for offering an extensive selection of fine American and European jewelry, ensuring exceptional craftsmanship. Bechtel Jewelers has been in operation since 1930, demonstrating a commitment to quality and personalized service in Palm Beach County.

However, there were some negative reviews highlighting experiences that didn't meet expectations, particularly regarding customer service and communication in specific situations, such as watch repairs.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Opening Hours:**

| Day | Hours |
|-----------|------------------|
| Monday | 11:00 AM - 4:00 PM |
| Tuesday | 11:00 AM - 4:00 PM |
| Wednesday | 11:00 AM - 4:00 PM |
| Thursday | 11:00 AM - 4:00 PM |
| Friday | 11:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |

### Staff Members Mentioned:
- Rob
- Caroline

Best Review: A customer commended Bechtel Jewelers for providing an outstanding jewelry buying experience, praising the friendly and knowledgeable service they received from the team.

Worst Review: Another review pointed out dissatisfaction with a Cartier watch repair, expressing frustration over perceived rudeness from staff members during the service inquiry.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.