Jones Jewelry, located at 1710 45th St #1-5, West Palm Beach, FL 33407, is a distinguished jeweler known for its exceptional engagement ring creation and customer service. With a strong focus on quality and customer satisfaction, the store has garnered 92 online reviews, revealing a predominantly positive reception.

Positive reviews highlight the remarkable customer service, with many clients praising staff members, such as Omar, for their friendly and helpful approach. Customers often mention the excellent selection of jewelry, fair pricing, and the welcoming atmosphere. Users expressed satisfaction with both the unique engagement rings and the repair services offered by the store.

However, there were some negative sentiments regarding delays in custom orders. One customer reported being dissatisfied with the time taken for a customized piece, expressing frustration over the lack of timely communication.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review: A customer named Ruby commended the store for its amazing service and incredible jewelry collection, stating they always feel taken care of when they visit.

Worst Review: Another customer named call_me_pelo shared a concern about their experience with customized orders, indicating significant delays and unsatisfactory communication.

Operating Hours:
- Sunday: 10 AM - 7 PM
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10 AM - 7 PM
- Thursday: 10 AM - 7 PM
- Friday: 10 AM - 9 PM
- Saturday: 10 AM - 9 PM

Staff Members: Omar (noted for excellent customer service).

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.