West Best Jewelers, located at 3230 S Dixie Hwy, West Palm Beach, FL 33405, operates in Palm Beach County and boasts a phone number of +1 561-655-9056. This jewelry store is recognized for its extensive services, particularly in the creation of engagement rings. With a wealth of experience, owner John is commended for his personalized customer service, often going the extra mile to ensure clients find the perfect piece or have a custom design created. The atmosphere is described as welcoming, with many customers expressing appreciation for the supportive and knowledgeable staff.

However, there are mixed sentiments in the reviews collected from 36 sources. Positive feedback highlights the store's fair pricing, family-oriented service, and quality craftsmanship for custom jewelry and repairs. Clients often praise the attentive nature of John and his team, stating that they feel treated like family.

Conversely, some negative reviews mention poor experiences related to product quality and customer service, with claims of receiving deceptive merchandise. Certain customers have expressed dissatisfaction with repairs or alterations that did not meet their expectations.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Best Review: A customer praised John for his honesty and exceptional service, noting the wonderful custom pieces developed over the years, especially mentioning the beautiful wedding ring designed by him.
- Charlene O.

Worst Review: A reviewer reported receiving a fake Rolex when they expected authenticity, impacting their trust in the store, illustrating significant disappointment in the product quality purchased.
- Snoozer M.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
Monday - Friday: 10:00 AM - 5:30 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Staff: John (Owner)