JC Martin Jewelers, located at 1800 Forest Hill Blvd, Suite B1 in West Palm Beach, FL, has been a beloved fixture in Palm Beach County since 1987. Known for its warm, family-owned atmosphere and commitment to craftsmanship, this store specializes in creating custom engagement rings, offering an array of fine jewelry and expert services like jewelry repair and watch services.
The talented team is led by Andy, who is often mentioned in glowing customer reviews for his ability to guide couples through the engagement ring design process with patience and expertise. Shoppers appreciate the personal touch, as the staff listens closely to their preferences, ensuring each piece reflects their unique love story. Customer sentiment leans heavily positive, with around 80% of reviews showcasing high satisfaction, while 10% of patrons have shared neutral experiences and another 10% have reported concerns regarding service delays.
Opening Hours:
Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Maggie praised her delightful experience, highlighting the exceptional service provided by Chelsea, who helped her find a perfect gift while making her feel like family.
Worst Review: Judy expressed disappointment with the repair of her bracelet, stating that it broke shortly after service and felt that the business did not stand behind their work effectively.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 45