Inch of Gold, Inc., located at 3975 Investment Lane, West Palm Beach, FL 33404, specializes in creating custom engagement rings and a variety of fashionable jewelry items. The store operates as a wholesale supplier with a focus on providing retailers with quality products, including gold chains and bracelets, that can be tailored to individual customer preferences. They pride themselves on their unique concept of customizable designs, which significantly enhances the jewelry shopping experience.

Positive sentiments from reviews highlight the store's commitment to customer service, with many noting that the staff, especially Todd, are always available to address concerns, providing a reliable experience over the years. Customers appreciate the lifetime guarantee on products, which reflects the company's confidence in the quality of their jewelry. However, some negative reviews express disappointment regarding the durability of the jewelry, specifically gold plating that tends to wear off quickly, causing frustration among buyers who expected more longevity from their purchases.

Overall sentiment from online customer reviews:
Positive: 50%
Neutral: 20%
Negative: 30%

Opening Hours:
- Wednesday: 9 AM – 4 PM
- Thursday: 9 AM – 4 PM
- Friday: 9 AM – 4 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 9 AM – 4 PM
- Tuesday: 9 AM – 4 PM

Staff Members: Todd

Best Review: A customer praised the outstanding customer service at Inch of Gold, emphasizing that Todd is always available to assist with any issues, creating a trustworthy atmosphere for shoppers.

Worst Review: A buyer expressed deep dissatisfaction with the quality of their jewelry, as it tarnished within two weeks, despite reassurances from the company. This led to frustration over the lack of refunds offered.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.