Provident Jewelry, located at 331 Clematis St, West Palm Beach, FL 33401, is renowned for its exceptional engagement ring creation services. The store has garnered positive feedback from many customers who appreciate the extensive selection of beautiful engagement rings and the professionalism of the staff. The experienced team, including renowned professionals like Jacob and Linda, is dedicated to providing personalized services, ensuring that every client finds or creates the perfect ring tailored to their preferences.
The jeweler specializes in various services including jewelry and watch repair, custom jewelry design, appraisals, and buying or selling fine jewelry. Customers frequently commend the store for its commitment to quality and customer service, noting that the staff is not only knowledgeable but also approachable and attentive.
However, a few customers have expressed dissatisfaction regarding service inconsistencies, such as onerous experiences with appointments and timelines. Despite these occasional critiques, the majority sentiment remains overwhelmingly positive, emphasizing trust and quality craftsmanship.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Opening Hours:
- Monday – Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Staff Members: Jacob, Linda
Best Review:
Anna-Leigh highlighted Provident Jewelry's extensive selection of engagement rings, noting the outstanding service and quality they offer.
Worst Review:
Mia shared a negative experience about a lack of service when trying to retrieve some jewelry, feeling disregarded after a long drive due to the store being closed earlier than expected.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 175
Store Phone Number: 5618337755