Jared Vault, located at 1781 Palm Beach Lakes Blvd, Ste W225, West Palm Beach, FL 33401, is a jewelry store specializing in engagement ring creation and a wide variety of fine jewelry. With a reputation for offering a substantial selection, Jared Vault presents an opportunity for customers seeking personalized service in an inviting atmosphere.
According to a comprehensive analysis of 94 reviews, customers have expressed mixed sentiments towards their experiences. The store is praised for its helpful and knowledgeable staff, particularly noting the service provided by team members like Sendy, Tyler, and Michelle, who have been highlighted for their patience and assistance throughout the ring selection and creation process. Customers commend the store for its ability to cater to individual needs, with special emphasis on its on-site jewelry and watch repair services, custom jewelry design, and personalized engraving options.
However, some reviews reflect dissatisfaction, primarily related to inconsistent customer service experiences and issues with repairs. A recurring theme involves frustrations over delayed services and repairs, resulting in disappointment for some customers who expected more reliable support.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Best Review: A customer praised the store for its decent pricing and absence of pressure during their engagement ring purchase, mentioning the helpful and professional assistance provided.
Worst Review: Another customer expressed strong dissatisfaction, detailing ongoing issues with a ring that lost multiple diamonds shortly after purchase and highlighted a lack of adequate support from the staff to resolve the issue.
**Operating Hours:**
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
Staff members mentioned include Sendy, Tyler, and Michelle.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 94