Ben Bridge Jeweler, located at 3104 Seward Highway Ste 3, Anchorage, AK 99503, offers exceptional services for crafting engagement rings and has garnered a solid reputation for its knowledgeable staff. The store operates under a fifth-generation family-run model, ensuring a personalized experience. Customers have noted the professionalism and attentiveness of employees, including Wendell and Josh, who excel in customer service, assisting clients in choosing the perfect engagement ring by offering customized options and guidance throughout the process.
The store provides a range of services, from resizing and cleaning jewelry to sourcing unique gemstones and custom design capabilities. With over 538 customer reviews available, the overall sentiment from online customers reflects a positive atmosphere, approximately 90% positive, while 5% neutral and 5% negative feedback surface, indicating the jeweler's commitment to quality and service.
**Overall Sentiment from Online Customer Reviews:**
- Positive: 90%
- Neutral: 5%
- Negative: 5%
**Best Review:**
Deborah highlighted her positive experience in creating a no-heat sapphire ring with the assistance of Josh, who effectively sourced multiple sapphires for her choice. She commended Ben Bridge for its excellent service and efficient communication during the process.
**Worst Review:**
Deantha recounted negative experiences with the service, describing previous visits where the team failed to provide adequate communication about her requests and exhibited unprofessional behavior during sales discussions.
**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | 11:00 AM - 6:00 PM |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
**Staff:**
Wendell, Josh
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 552