Kay Jewelers Anchorage 5th Avenue Mall, Anchorage, AK

Kay Jewelers, located at 320 W 5th Ave Ste. E70, Anchorage, AK 99501-2357, is part of the renowned Kay Jewelers chain known for its extensive collection of engagement rings, wedding bands, and fine jewelry. With a focus on customer service, the jewelry consultants are praised for their expertise and assistance in creating custom engagement rings. The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM. For inquiries, customers can call (907) 258-3363.

Overall, Kay Jewelers operates in Anchorage, Alaska, and offers a variety of services, including jewelry repair, custom orders, appraisals, and financing options. The store has received a total of 57 reviews, showcasing a mix of sentiments from customers.

Overall Sentiment from Online Customer Reviews:
The overall response atmosphere reflects a blend of experiences in the store. Positive sentiments account for approximately 64%, while neutral sentiments are around 16%, and negative sentiments are approximately 20%.

Positive reviews highlight the knowledgeable and friendly staff who provide personalized service, particularly their assistance in selecting and customizing engagement rings. Customers often mention the store's impressive collection and the pleasant shopping experience.

Negative reviews point to instances of poor customer service, with some individuals reporting unprofessional behavior from certain staff members. Issues regarding pricing and perceived quality in comparison to competitors were also noted.

Best Review:
Ronald commends the staff for their helpfulness and expertise, particularly mentioning the knowledge displayed by Taunja regarding fine jewelry and repair.

Worst Review:
Steph expressed disappointment with the rude demeanor of the staff when seeking service, claiming the experience was condescending and unwelcoming.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff members mentioned include Taunja and Chaedric.