Michael's Jewelers, located at 3689 Arctic Blvd, Anchorage, AK, is a well-respected establishment in the jewelry industry, particularly known for its exquisite engagement ring creation services. Owned by Mindi and Dave, this family-run jeweler has earned a strong reputation for personal and attentive customer service over its nearly six-decade presence in the community. Offering a wide array of engagement rings, wedding bands, and other fine jewelry, Michael's specializes in platinum and gold pieces, with a focus on custom designs that can meet the unique preferences of each customer.

With approximately 391 reviews covering their various services, the sentiment is overwhelmingly positive, reflecting customer appreciation for the craftsmanship and the warm, welcoming atmosphere provided by Mindi and Dave. Customers commend the store for its expertise in guiding them through the engagement ring selection process and accentuate the friendly nature of the staff, who treat clients like family.

However, a small number of reviews indicate that not every experience met expectations, with a few customers encountering issues related to service availability or perceived attentiveness during their visits. Overall, the positive feedback far outweighs the negative, creating an overall sentiment breakdown of 87% positive, 10% neutral, and 3% negative.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 87%
- Neutral: 10%
- Negative: 3%

**Highlight Reviews:**

Best Review: A customer shared that Michael's Jewelers exceeded expectations with their exceptional service when a last-minute engagement ring was needed. They praised Mindi for her diligence in making sure the replacement ring was ready in time.

Worst Review: One customer expressed disappointment over feeling treated differently based on the appearance of their clothing during a visit, which led to a preference for seeking service elsewhere.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
- Monday: Closed
- Tuesday: Appointments Only
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:30 AM - 3:00 PM
- Sunday: Closed

**Staff Members:**
- Mindi
- Dave