Kay Jewelers in the Dimond Center, located at 800 E. Dimond Blvd., Ste. 115, Anchorage, AK 99515-2039, offers a welcoming environment for those seeking high-quality engagement rings. Known for providing a personalized experience, the store’s staff, particularly Kari Meier, is highly regarded for her attentiveness and customer care. The jewelry experts focus on understanding customer needs, ensuring each individual finds the perfect piece to commemorate their special moment. Services include custom and special orders, jewelry maintenance and repair, diamond upgrades, and appraisals, all designed to meet the varied needs of clients in Anchorage.
Operating in Anchorage County, Kay Jewelers has garnered a total of 118 reviews, creating a vibrant feedback landscape.
Overall Sentiment from Online Customer Reviews:
The overall response has been largely positive, with a sentiment breakdown showing approximately 70% positive, 20% neutral, and 10% negative feedback. Compliments frequently highlight the exceptional service and atmosphere, while negative reviews primarily address wait times and service inconsistencies.
**Opening Hours:**
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
**Staff Members:**
- Kari Meier
Best Review:
Angela commended the store for its outstanding service, emphasizing the staff’s ability to create a friendly and informative atmosphere, which made her feel valued during her visits.
Worst Review:
Joy expressed frustration with the high prices and the feel of pretentious consumerism, indicating that her experience in the store left her feeling disillusioned.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 118