Zales Jewelers in Anchorage specializes in the creation and service of engagement rings. Located at 800 E Dimond Blvd., Ste. 107, Anchorage, AK 99515, this jewelry store offers a broad range of services including custom jewelry design, repairs, and cleaning. Known for their extensive selection, Zales has built a reputation as a reliable destination for couples looking for the perfect engagement ring.

The store is praised for its attentive staff, particularly highlighting employees like Alex, who are noted for their helpfulness and professionalism. Many customers appreciate the personalized service when selecting engagement rings and mention that the team is knowledgeable about various styles and options.

However, some reviews indicate issues with customer service, including long wait times and responses to inquiries. Complaints have surfaced regarding the accuracy of pricing and product availability, which led to disappointment for a few customers.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

**Best Review:**
A customer named Janessa commended the attentive and thorough service received while selecting an engagement ring, particularly appreciating the team’s helpfulness in guiding her through the selection process.

**Worst Review:**
Sarah shared a negative experience about misleading pricing in the store, expressing frustration over the lack of resolution when a necklace she selected rang up at a higher price than marked.

Store Hours:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

Staff Members:
- Alex

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.