George Walton's Gold & Diamond Company in Anchorage, Alaska, specializes in custom engagement ring creation and offers a wide range of jewelry services. Located at 4300 Old Seward Hwy, this jewelry store is known for its talented owner, George Walton, and his capable staff. The shop has a mixed reputation based on 20 reviews, with some customers praising the exceptional custom jewelry and friendly service, while others have reported experiences with rude and unhelpful staff.
The reviews reflect a sentiment breakdown of approximately 40% positive, 20% neutral, and 40% negative. Customers who have had positive experiences often highlight the quality of craftsmanship and personal service provided during the engagement ring creation process. Conversely, negative feedback frequently points to staff's unprofessionalism and a lack of customer care.
**Overall Sentiment from Online Customer Reviews:**
- Positive: 40%
- Neutral: 20%
- Negative: 40%
**Hours of Operation:**
| Day | Hours |
|----------|---------------------|
| Mon | Closed |
| Tue | 11:00 AM - 5:00 PM |
| Wed | 11:00 AM - 6:00 PM |
| Thu | 11:00 AM - 6:00 PM |
| Fri | 11:00 AM - 5:00 PM |
| Sat | 11:00 AM - 6:00 PM |
| Sun | Closed |
**Staff Members:**
- George Walton
Best Review: A customer lauded the attention to detail in crafting a custom engagement ring, emphasizing the wonderful service and craftsmanship that exceeded their expectations.
Worst Review: Another reviewer expressed frustration over rude service encountered during their visit, stating that the staff were unhelpful and dismissive.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 20
Store Phone Number: 9075622571