Ben Bridge - Promenade Temecula, Temecula CA
Ben Bridge Jeweler, located at 40820 Winchester Rd, Suite 1300, Temecula, CA 92591, is a fifth-generation family-run business known for its exceptional engagement ring creation and customer service. With a comprehensive selection of high-quality diamonds and gemstones, they strive to create personalized and memorable pieces for clients. Customers appreciate the knowledgeable staff, who provide a welcoming atmosphere and tailored assistance throughout the engagement ring selection process.
The store operates in Riverside County and offers a range of services including custom ring design and jewelry repair. Their team is recognized for their attentive service and expertise in helping customers find the perfect ring, ensuring a seamless buying experience.
Operating Hours:
- Monday: 10 AM - 8 PM
- Tuesday: 10 AM - 8 PM
- Wednesday: 10 AM - 8 PM
- Thursday: 10 AM - 8 PM
- Friday: 10 AM - 9 PM
- Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM
Overall Sentiment from Online Customer Reviews:
The encapsulation of customer feedback indicates a positive experience for the majority. Approximately 85% of reviews reflect a positive sentiment, highlighting the excellent customer service and selection, while 10% reflect a neutral sentiment, and 5% present a negative view.
Best Review:
One customer noted the outstanding service in creating a custom engagement ring. They expressed appreciation for the attentive guidance provided during the process, ensuring they felt confident and well-informed while making their purchase.
Worst Review:
A customer shared disappointment regarding the communication issues when resizing a ring, specifying a lack of clarity during the service appointment about the timing and process, which affected their experience negatively.
Staff members mentioned include Christina, Kaela, and Wendell, who were specifically recognized for their excellent service and expertise in assisting customers.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
